Communication
is one of the most powerful skills to develop. It can make or break a
relationship. Effective communication is
more than just an exchange of information.
Effective communication is about understanding the emotion and/or
message behind the information, as well as about being able to express that
emotion and/or message in a way that can be understood.
There are many skills that fall under the umbrella of effective communication.
There are many skills that fall under the umbrella of effective communication.
- Active listening-ask questions for
clarity, paraphrase.
- Non-verbal communication-body
language, eye contact, parroting.
- Clarity
and Concision-think about what you want to say before you say it. Be clear and
to the point.
- Confidence- Believe what you are
saying.
- Open-minded-- respect and listen to other
or opposing points of view, be flexible.
- Feedback –give and take constructive
feedback
- Pick the right medium to get your
message across